Privacy Policy

Last Updated: February 17, 2026

Business Name: Todd Cremeans Sole Proprietor
Brand: The Creator Agents
Website: https://thecreatoragents.com/
Location: Frankfort, Kentucky, United States
Contact Email: [email protected]

1. Overview

The Creator Agents (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the data practices described in this policy.

This website is intended for adults age 18 or older only.

2. Information We Collect

Information You Provide

We may collect personal information when you:

Submit a contact form

Book an appointment

Use our AI chat assistant

Purchase products or services

Request support

Communicate with us

Collected information may include:

Name

Email address

Phone number

Business information you voluntarily provide

Messages or content you submit

We do not store or retain payment card details. Payments are securely processed by Stripe.

Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referral sources

Interaction behavior

3. Tracking Technologies & Cookies

We use cookies, pixels, and tracking technologies including:

Google Analytics

Meta (Facebook) Pixel

TikTok Pixel

Google Ads Tracking

CRM tracking systems

These tools help us:

Understand website usage

Improve performance

Measure marketing effectiveness

Show relevant advertisements

You can disable cookies in your browser settings.
We provide a cookie consent banner allowing you to manage preferences.

4. AI Tools, Automation, and Communications

Our website uses AI and automation systems to assist with communication and services.

This may include:

AI chat assistants responding to inquiries

Automated email and SMS follow-ups

AI call recording or analysis

Third-party AI tools used to deliver services

By submitting your information, you consent to communication via:

Email

SMS text messages

Phone calls

Automated messaging systems

Message and data rates may apply.
You may opt out anytime by replying STOP to SMS messages or contacting us.

5. Payments

Payments are processed through Stripe.
We do not store payment card numbers on our servers.

Stripe may collect and process your payment data according to their privacy policy:
https://stripe.com/privacy

6. How We Use Your Information

We use your information to:

Provide and deliver services

Schedule appointments

Communicate with you

Provide customer support

Send updates and marketing communications

Improve website functionality

Measure advertising effectiveness

Prevent fraud or abuse

Comply with legal obligations

7. Information Sharing

We may share your data with trusted third parties necessary to operate our business, including:

Payment processors (Stripe)

CRM platforms

Email and SMS service providers

Appointment scheduling systems

Advertising platforms

Contractors and appointment setters

Technology and hosting providers

We do not sell your personal information.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain business records

Meet legal requirements

Resolve disputes

Enforce agreements

9. Your Rights

You may request to:

Access your data

Correct your data

Delete your data

Opt out of marketing communications

To request data deletion or access, contact:
[email protected]

We will respond within a reasonable timeframe.

10. Data Security

We implement reasonable technical and organizational safeguards to protect your information.
However, no online transmission is 100% secure.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy, contact:

Todd Cremeans Sole Proprietor
Frankfort, Kentucky, USA
[email protected]

SMS & Communication Policy (A2P 10DLC / TCPA Compliance)

Applies to texts, calls, AI messaging, and automated communications

Consent to Receive Messages

By submitting a form, booking a call, or interacting with our chat assistant, you consent to receive:

SMS text messages

Phone calls

Emails

Automated and AI-assisted messages

from The Creator Agents.

These messages may include:

Appointment confirmations

Reminders

Follow-ups

Service information

Marketing communications

Message frequency varies.

Message & data rates may apply.

Opt-Out Instructions

You may opt out at any time:

Text STOP to unsubscribe
Text HELP for assistance
or email [email protected]

Opting out stops marketing messages but may not stop necessary service notifications.

No Purchase Required

Consent to receive messages is not required to purchase services.

Data Usage

Your phone number and contact data will never be sold.
It may be shared with messaging providers solely to deliver communications.

Supported Carriers

Message delivery depends on mobile carrier availability and is not guaranteed.

Abuse

We reserve the right to suspend messaging to any user who abuses or misuses communication channels.